Reference

bentol4d Privacy Policy for Indonesia Accounts

Your account data, wallet activity through DANA, OVO, GoPay and QRIS, and lobby choices such as Sic Bo, Aviator or Fish Hunter are handled under this Privacy Policy.

Account data explainedDANA OVO GoPay QRIS contextDevice and cookie controlsPrivacy contact paths
bentol4d bentol4d Privacy Policy for Indonesia Accounts
PRIVACY HELP

Contact Paths for Privacy Requests

Fast privacy help matters when your phone number changes, a wallet receipt looks unfamiliar, or you want a copy of your account data.

Live chat privacy queue Open Help > Live Chat after login and choose Privacy Request. We can check profile fields, cookie choices and wallet record questions while your account session is active, usually with fewer back-and-forth checks.
WhatsApp identity check Message our WhatsApp support during 09:00-01:00 WIB and mention privacy in your first line. We may ask for your registered phone number and one recent QRIS or GoPay reference before discussing account data.
Email record request Send privacy requests to [email protected] from the email linked to your account. Use a clear subject such as Account Data Request, then include your username and the device you last used.
ACCOUNT CONTROLS

Controls Around Wallet and Device Data

Practical controls sit behind this Privacy Policy, not just wording on a legal page. We separate profile data from wallet logs, keep support access limited to staff who need it, and record…

Profile data purpose

Your name, phone number and email are used to create the account, answer support messages and match wallet records. We avoid asking for extra fields unless a payment or security check needs them.

Wallet record handling

DANA, OVO, GoPay and QRIS references are kept with transaction time, status and account match. This lets us trace a payment question without exposing your full wallet activity to unrelated support tasks.

Device signal checks

We record login time, IP address, browser type and device category when you access the lobby. These signals help us flag unusual entry attempts and explain recent account activity when you contact us.

Cookie choices

Cookies remember session status, language setting and basic lobby preferences. You can clear them through Chrome Settings > Privacy and security > Clear browsing data, then log in again to reset your session.

Retention period approach

We keep account and wallet records only as long as needed for service, dispute handling, security checks and legal duties. Older support chat content may be reduced when it is no longer needed.

Correction and deletion

You can ask us to correct profile data, close an account record or remove data that is no longer needed. We confirm identity first, then tell you what can be changed under local law.

Privacy Questions From Indonesia Accounts

These answers cover common privacy questions before and after you open an account. They focus on the data we collect, payment records we keep, device signals we use, and the ways you can contact us. If your question involves a live wallet issue, include the payment rail name and time of the transaction so our team can connect the request to the right record.

We collect your username, phone number, email address, login details and the wallet references needed for DANA, OVO, GoPay or QRIS activity. We use that data for account access, support and payment matching.

We keep payment references so we can match wallet activity to your account, answer transaction questions and trace failed or delayed records. We store only the operational details needed for those checks.

Yes. Contact live chat, WhatsApp or [email protected] and ask for an account data copy. We will verify your identity first, then explain what data can be shared under local law.

Log in and open Account > Profile to check the current fields. If the edit option is locked, contact support with your username, last login device and one recent payment reference.

Cookies may remember session status and lobby preferences, including pages you open most often. They do not change game results. You can clear cookies from your browser settings and log in again.

Only support staff assigned to privacy or account checks can handle your request. They see the fields needed to answer you, such as profile details, login records or payment references.

You can ask for deletion through live chat, WhatsApp or email. We verify identity, close the request in stages, and explain any records we must keep for security, payment disputes or legal duties.